This is the Magnificent Rail Guidelines & Policies page. Here you’ll find the all-important documents that will help make your travels with us as smooth as they’re meant to be.

How to Be a Great MagRailer

How to Be a Good Fellow-Traveller: Expectations for All Group Members.

 

Hello! Congratulations, you’re now a MagRailer.

 

You’re here to travel to some rather special destinations while ticking life-changing experiences off your bucket list. And it doesn’t get much more exciting than that! Small-group travel is great – you’re going to meet others just as intent on enjoying the trip as you are, and there’s a comforting element of safety for solo travellers.

Read the Full How to be a Great MagRailer Document(opens in a new tab)

Guest Participation Guidelines

At Magnificent Rail, we’re all about making sure you have a fun, safe and unforgettable adventure with us. To keep everything running smoothly, we’ve put together some guidelines for all our guests.

These help us decide when we might need to refuse or cancel a booking, action our Trip Help Process, or possibly even ask someone to leave a trip.

Read the Full Guest Participation Guidelines(opens in a new tab)

Trip Help Process

Travelling can come with unexpected challenges. Maybe your room has no hot water, you’re frustrated that other guests keep arriving late, you’re feeling unwell, or your luggage didn’t arrive.

Whatever the issue, please let us know so we can help make it right!

Read the Trip Help Process (opens in a new tab)

Communicable Disease Policy Group Trips

At Magnificent Rail, we always want to make sure your adventure is both safe and enjoyable. That’s why we created these guidelines to help us – and you – manage risks related to COVID-19 and other communicable diseases for both leaders and guests.

Read the Full Communicable Disease Policy for Group Trips(opens in a new tab)